Refund and cancellation

Version of 30.09.2026

Before the payment is confirmed

If we have not confirmed the payment yet, the order can be cancelled and you get a full refund. Write to us with your order number.

After access is opened

A course is digital content and access opens right after the payment is confirmed, so refunds are not given after that. Exceptions:

• you paid the order twice or transferred more than the order total — we refund the difference;
• through our fault you cannot get access to the channel and we could not fix it.

How to ask for a refund

Write to [email protected] or on WhatsApp (+374 (41) 511-211) within 7 days of payment with your order number and the reason. We reply within one business day.

Timing and method

An approved refund is made within 10 business days by the same method you paid with, to the sender’s details. Bank fees are not refunded.

Rejected receipt and automatic cancellation

If the receipt is not accepted, upload a new one in your account within 3 days. If you do not, the order is cancelled automatically. If money was already transferred, write to us and we will return it.

General conditions are in the Terms of service.